Privacy Policy

CREATIVE STUDIO LLC, trading as Creative Studio. Principal office and mailing address: 2260 Franklin St, Laramie, Wyoming 82070, United States. Email: info@creativestudiollc.com.

CREATIVE STUDIO LLC is responsible for the personal information described in this policy. The company is currently managed remotely from Spain. The US address above is the company’s principal office and mailing address; it does not describe where all services or data processing take place.

When you send an inquiry, we receive your name, email address, service selection and project message. Company name and website are optional. If you email us directly, we receive your email address, message and any attachments you choose to send.

Our hosting infrastructure also processes technical information needed to deliver and secure the website, which may include IP addresses, request times, browser information and server logs. The contact form uses a security session and an IP-derived identifier to limit repeated submissions.

Please do not send passwords, payment-card information or sensitive personal information through the inquiry form.

We use inquiry information to respond, discuss your requirements and prepare proposals. Where the GDPR applies, steps requested by you before entering a contract rely on Article 6(1)(b). Handling general business inquiries, including messages sent on behalf of a company, relies on our legitimate interest in communicating with prospective clients under Article 6(1)(f).

Technical processing and abuse prevention support our legitimate interest in operating a secure, reliable website. Information needed to comply with a legal obligation is processed under Article 6(1)(c), where applicable.

The required form fields allow us to answer your inquiry. You are not obliged to submit them, but we may be unable to respond without contact details and a description of your request. Submitting the form does not subscribe you to a newsletter. This website does not make automated decisions with legal or similarly significant effects.

Hostinger supplies our website hosting and business email services and processes information needed to provide those services. Inquiry messages are delivered to our business mailbox. The website does not maintain a separate customer database of form submissions.

Information may be accessed by people authorized to handle your inquiry and by providers supporting hosting, email and security. Disclosure may also be necessary to comply with law or protect legal rights. This website does not sell inquiry information or disclose it to advertising networks.

The company is registered in the United States and currently manages inquiries from Spain. Hostinger and its service providers may process information in other countries, including outside the European Economic Area, depending on the services and infrastructure involved.

Hostinger’s Data Processing Addendum describes its processor obligations, subprocessors and international-transfer arrangements, including Standard Contractual Clauses where applicable. You can contact us for information about safeguards relevant to your data. We will update this notice when our management location or processing arrangements change.

We do not use a single fixed retention period for all correspondence. Retention is determined by whether an inquiry remains active, whether follow-up is reasonably needed, whether a client relationship results, and whether records are needed for legal obligations or a specific dispute.

Once a consultation is closed and there is no continuing business or legal need, the applicable retention criterion is to delete or anonymize the correspondence. If an inquiry becomes a project, relevant records are handled as part of that client relationship. Mailbox deletion requires a review by the company; this website does not automatically delete emails after a fixed number of days.

The form’s rate-limit check considers attempts within the previous hour. Its cleanup routine removes rate-limit files older than two hours when another request reaches that routine; files may remain longer during inactivity. Hosting logs and backup copies follow the provider’s applicable service configuration and retention cycles.

The website uses an essential security cookie for the contact form and local storage to remember acknowledgment of the cookie notice for 180 days. It does not include analytics or advertising cookies. See the Cookie Policy for the names, purposes and durations. You can reopen Cookie settings from the footer.

Depending on applicable law, you may request access to, correction or deletion of your personal information, restriction of processing, or portability of eligible information. Where we rely on legitimate interests, you may object to processing on grounds relating to your situation. These rights are subject to the conditions and exceptions in the relevant law.

Send requests to info@creativestudiollc.com. We may ask for information reasonably necessary to verify your identity. Where the GDPR applies, we normally respond within one month; if a permitted extension is necessary, we will explain it within that period.

You may lodge a complaint with the competent data-protection authority, including the Spanish Data Protection Agency (AEPD), or the authority in the EU country where you live, work or believe an infringement occurred.

The website uses HTTPS and form protections against forged requests and repeated automated submissions. No internet service can guarantee absolute security.

Portfolio links take you to independently operated websites. Their privacy and cookie policies govern your use of those sites.

This policy applies to this website and its inquiry process. Changes will be published here with an updated date. For privacy questions or requests, contact info@creativestudiollc.com or write to the company address above.